Complaints

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the surgery and ask to speak to a member of the management team. 

Please note complaints will be dealt with between 9am and 4.30pm Monday to Friday.